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  At the Airport

First stop on many a trip to South Africa is likely to be OR Tambo International Airport. Get to know the facilities and plan ahead to ensure that all goes smoothly once you've touched down.
From here you can take a domestic flight to another South African city, or if you're staying in Johannesburg it's a quick drive by hotel shuttle, hired car or taxi to your destination.

OR Tambo International Airport is the busiest airport in southern Africa.
The only major airport in Johannesburg, located 24 kilometres to the north-east of the city centre, it plays host to 53 airlines and more than 11 million visitors annually.

Terminals
Six terminals at the airport cater for both domestic and international flights. They are within easy reach of one another and are used as follows:  

Terminal 1 – International arrivals
Terminal 2 – International arrivals
Terminal 3 – South African Airways and SA Express arrivals
Terminal 4 – Non-South African Airways domestic arrivals
Terminal 5 – Domestic departures
Terminal 6 – International departures

Customs Allowances
400 cigarettes, 250 grams of tobacco and 50 cigarettes, one litre of spirit, two litres of wine,, 50ml of perfume and 250ml of toilet water. Also gifts and souvenirs and all other goods to the value of R500. No person under 18 is entitled to the alcohol or tobacco allowances. Duty is levied at 20% thereafter.

Info, porters
If you need help, information kiosks can be found in each terminal. Baggage trolleys and porter services are also widely available. Preferably use only the Airports Company of South Africa (Acsa) porters, who dress in blue uniforms and display Acsa-authorised permits.

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Domestic air travel
A variety of airlines offer flights between South Africa's major cities and some of the smaller ones, and most of them operate out of OR Tambo International. See: Domestic flights

Banking
Banking facilities are conveniently situated at OR Tambo International, and are open two hours before and after the arrival and departure of international flights, 24 hours a day. Most banks will issue cash off a credit card.

Both Absa Bank and Nedbank have branches at Terminal 2 (international arrivals) on the public mezzanine level. For foreign exchange transactions, outlets of Absa Bank, Rennies Foreign Exchange, Master Currency and American Express can be found in Terminal 2 on the public concourse.

Automated Teller Machines (ATMs) are also available in Terminal 2, as well as in Terminals 4 (domestic arrivals) and 5 (domestic departures). There is also an Absa Bank outlet in the international departures hall in Terminal 6 that is solely for the use of non-South African residents.

Restaurants and shops
OR Tambo International features various restaurants, fast-food outlets, bakeries and coffee shops located throughout the six terminals. Among the shops, Big Five Duty Free is second in size only to the duty-free shop at London's Heathrow Airport. There are also bookstores, florists and shops selling African artefacts, biltong (dried meat), dried fruit, sweets, cellular (mobile) phones, shoes and sportswear.

 The South African rand is widely regarded as being undervalued, so shopping here offers great value for money!

Transport
Assess your options for getting from Africa's busiest airport to wherever you're staying in the city, and back again: To & from Johannesburg airport

Parking
There is ample parking at OR Tambo International. Four ground-level car parks, one multi-storey park and one underground park are located near to the terminal buildings. Shuttle and golf cart services run every five to six minutes between the more remote parking areas and the terminals. Fees for the different car parks vary, with two payment systems in use:

Pay-on-foot. This requires you to pay at ticketing machines found outside the airport building. The machine will validate your ticket, which can then be used to exit the parking area.

SpeedPark. This features a pre-paid rechargeable card with extra benefits for frequent users. The cards are available from the First Park Office at the airport.

Useful links

Airport contact info (click on “contact info”, then on “airports” beneath it)

Domestic flights
A variety of airlines offer flights between South Africa's major cities and some of the smaller ones.

South African Airways, SA Airlink and SA Express fly between all the major cities and some of the smaller ones. Kulula.com offers cut-price flights on the more popular routes – between Johannesburg, Durban and Cape Town. British Airways, operated by Comair, and Nationwide operate flights between all the major cities.  

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You need to be at the airport an hour before departure for domestic flights.  

 

South African Airways  

OR Tambo International Airport: 978 2348

Reservations: 978 1111

Call centre: 0861 FLY SAA (0861 359 722)

Call centre from outside SA: +27 11 722 2480

E-mail: help@flysaa.com

Web site: www.flysaa.com
 

British Airways/Comair

 OR Tambo International Airport: 971 8200

Johannesburg head office: 921 0111

Reservations: 921 0222

Fax: 973 1659

Web site: www.british-airways.com


South African Airlink

 OR Tambo International Airport: 975 2241

Reservations: 978-1111

Web site: www.saairlink.co.za
 

South African Express

 OR Tambo International Airport: 978 5577

Reservations: 978 5577

Web site: www.saexpress.co.za


Nationwide Air

 OR Tambo International Airport: 390 1660

Reservations: 327 3000

Fax: 327 4925

Web site: www.nationwideair.co.za


Kulula.com

 All info and reservations: 0861 585852

Web site: www.kulula.com

 

For more information regarding facilities at the airport, public transport, hourly updated weather etc. Please visit the site of the Airports Company of South Africa

Visit safrica.info for more info on arriving at the airport and more related info

Also visit the site of the South African Police Services for crime prevention tips and other related information.

Reminder: These links are in no way linked to the Embassy please see disclaimer

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